Privacy Policy

Tiffany’s of Ormskirk Limited is a Bridal Shop. We are committed to protecting your information and privacy. This Policy explains how we use and process personal information we collect. It addresses information provided to us:-

• When visiting our site
• When consulting with us regarding goods purchased
• Otherwise as a result of our communications with you
• When subscribing to our email updates or other marketing activities.

It sets out how we process it, with who we may share it and choices you can make regarding use of information collected. We also describe measures taken to protect security of information provided and how you can contact us about our privacy practices. Please read it carefully to understand our views and practices about why personal information is collected, what we do with it and how we use it.

Data protection

For Data Protection legislation notification purposes we are registered as a data controller with the Information Commissioners Office (ICO). Our registration details are as follows:

ICO Registration Number: ZB527934

Who we are

Tiffany’s of Ormskirk Limited, 2 Mystic Mews, Ormskirk, Lancs, L39 2YU

How we collect your personal information

Our approach is to handle the minimum personal information necessary in a reasonable and proportionate way in order to preserve the rights and freedoms of data subjects, whilst acting in the best interests of our customers.

We may collect personal information in a number of ways, including:

• Online via our site or any of our social media accounts such as Facebook and Instagram
• In hard copy by fax or post, in person, or over the telephone
• During the course of our dealings with you 
• When you contact us via this site by filling in a form to register for newsletters, email updates, competitions, events sponsored by us, or other services
• When you contact us with queries, we may keep a record of that correspondence
• When you complete surveys for research or quality purposes, although you do not have to respond to them
• When you attend in person at one of our shops, including location data
• When we collect publicly available information about you or your business, including, directly or indirectly, through electronic data sources, for example (but without limitation) in connection with anti money laundering, counter terrorist financing and credit risk reduction
• For placement, recruitment and selection purposes.

Personal information collected

The type of information collected depends upon our relationship with you and the context in which we obtain and process your personal data.

Information collected and processed may include details of the following types of information:

• Contact information (name, address, (including postal and email addresses), telephone and fax numbers and gender)
• Occupational information, (job title, former job titles, organisational associations, professional experience and qualifications, interests and preferences where you advise us of these details in order to provide you with relevant tailored information about our services)
• Identification documents, including date of birth and photographic identification
• Online services in respect of which you have  expressed an interest
• Details of your visits to our shop, the resources accessed, including traffic data, location data and other  communication data
• Images captured by CCTV cameras at our shop
• Where necessary and legally permitted, we may also collect sensitive data, such as diversity and health data 
• What we do with personal information collected

We use the information provided to:

• Ensure content from our site is presented in  the most effective manner
• Contact you by email, fax, post or phone where  you have provided contact details. We may also keep a record of that correspondence
• Notify you about changes to our service
• Improve our products and services
• Maintain internal records
• Ensure good governance and accounting
• Carry out our obligations arising from any contracts entered into between us
• Provide you with information, products or services which you request from us
• Facilitate the provision to you of online or other training services
• Send you information, or newsletters and  updates which you may find of interest where you have indicated your wish  to be contacted for such purposes
• Pass your details to secure third party  service providers such as professional seamstresses
• Convert into anonymised, statistical or aggregated data which can’t be used to identify you but may be used for the purposes of statistics, research reporting and future planning for our      business and strategic objectives
• Where we have other legitimate reasons, such as to enforce our terms of use, or take other action required or permitted by law or for other safety and security reasons
• To respond to complaints against us

Who do we share your information with

We may provide your personal information to employees in our shops or other third parties, such as:

• Any successors in title to our business, or as part of mergers
• To other suppliers, such as a seamstress, IT  support service providers (including training providers) that we engage. When we do so, they are required to act in accordance with our      instructions and keep your personal information secure with an adequate  level of protection
• To government bodies and relevant regulators (such as Information Commissioners Office)
• To our customers in connection with the provision of our services
• To auditors in connection with maintenance of  any quality certifications
• To other third parties when required by law or  other regulatory authority, where we are under a duty to do so to comply with legal or professional obligations
• To enforce or protect our rights, property or the safety of our staff and customers. (This includes exchanging  information with other companies and organisations for the purposes of fraud prevention and credit risk reduction)
• To financial institutions providing any finance for transactions.

On what basis do we process your information

The legal grounds for processing your personal data depend upon the nature of our relationship with you and the context of processing and are as follows:

• Processing is necessary for the performance of  a contract with you, or to take steps prior to entering into a contract with you. 
• Processing is necessary for compliance with mandatory legal obligations to which we maybe subject to.

How long do we keep your personal information

We only retain your information for as long as is necessary for the purpose for which it was obtained. This could include compliance with legal obligations

Information collected from you concerning other people

Where you provide personal information to us about other people, we accept it on the understanding that you have made the other person aware about how we will use and disclose their information.

Where will your personal information be processed

There may be occasions where we need to transfer your personal information to countries outside the European Economic Area, (EEA) which do not provide the same level of data protections as in the UK. For example, if we have suppliers outside of the EEA. We will take steps to ensure that your personal information is adequately protected by methods offering sufficient assurances and guarantees that the information is given the necessary safeguards to prevent it from accidental or unlawful, disclosure, access alteration or destruction.

Marketing

We may provide you with information which we think you may find interesting via our newsletters, updates, competitions, seminars and other events. You can choose to restrict the collection or use of your personal information for this purpose. You can ask us to change your preference for receiving such communications at any time.

Whenever you receive marketing communications from us, you will be able to indicate whether you wish to update your details or preferences.

If you would prefer not to receive this information please let us know by e-mail: info@tiffanysoformskirk.com.

You have the right to ask us not to process your personal information for marketing purposes.

When we collect contact information (for example when you pass us your business card at one of our events or meetings) we may add your details to our marketing database and mailing list. In all other cases if we intend to process your information for marketing we will inform you before collecting your information.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

Links to other websites

We may include links on our site to enable you to access other sites directly. If you follow any links, this privacy notice will not apply. Third party sites operate their own privacy policies regarding processing of personal information and the use of cookies. Please check these policies before you submit any personal data to these external sites. We do not accept any responsibility for a third party site or use of your information or their use of cookies.

Access to your information

You have the right to request details of personal information which we hold about you.

If you would like a copy of your personal information, please write to Gary Stevens, Tiffany’s of Ormskirk Limited, 2 Mystic Mews, Ormskirk, L39 2YU

Other rights

You also have the right to correct or complete information held by us.

If you think any information we have about you is incorrect, incomplete or needs updating please also let us know. We will update any information as soon as possible.

You may also in certain circumstances:

• Request that we erase the personal data we hold about you
• Restrict its processing whilst we continue to hold it
• Where we process your data by automated means, ask us to transmit that data to another data controller. If you wish to request this we will let you know whether this is possible, taking into      account compatibility of systems of the other data controller to whom you wish the transfer to be made
• Object to processing. If you raise such objection we must stop unless we can demonstrate (1) an overriding      legitimate business interest or (2) such processing is necessary in relation to legal proceedings
• To have a decision taken by a human. We are  however unlikely to take decisions which have a legal or similarly significant effect on you by automated means
• Have a right to be notified of a personal data breach if it results in a high risk to your rights and freedoms
• Right to withdraw your consent if you have given your consent to our processing of any of your personal data. (Please note that if you withdraw your consent, this will not affect the validity      of any processing carried out prior to withdrawal).

These requests are free of charge.

Our contact information in connection with the exercise of these rights or other privacy issues appears at the bottom of this page.

If you consider we have breached our obligations in respect of your personal data you may raise your concerns with us. Alternatively, you have the right to make a complaint to the Information Commissioners Office, (ICO) the UK supervisory authority for data protection issues. Further details can be found at ico.org.uk

Security and storage: how we protect personal information

We have implemented controls around how we protect and handle personal information. We aim to protect the confidentiality, integrity and availability of the personal information we handle whilst in our possession.

Personal information provided to us, is held in our shops (in hard copy) or within secure servers within the United Kingdom or alternatively in secure data centres within the EU or European Economic Area (in electronic format).

The internet is a global environment. It can involve transmission of data on an international basis. Transmission of information via the internet or any social media is not completely secure. By using our site and communicating with us electronically, you acknowledge and accept our processing of your personal information in this way.

Although we adopt appropriate technical and organisational measures to protect your personal information, we cannot guarantee its security when sent to this site. Transmission is at your own risk.

Once your information is received by us either in electronic or physical form, we take all reasonable steps necessary to prevent unauthorised access and ensure your information is handled securely and in accordance with this privacy notice. We have put in place suitable electronic, physical and managerial procedures to protect and secure the information collected.

How to contact us

If you have any queries or requests regarding this notice, or our practices concerning your personal data, please contact:

Gary Stevens, Tiffany’s of Ormskirk Limited, 2 Mystic Mews, Ormskirk, L39 2YU

We will take reasonable steps to resolve or answer concerns as soon as possible and normally within 30 days.